Functional Skills
Preparing a learner for assessment
- How many Functional Skills mocks are available?
- What documents and resources are available to help learners prepare for their Functional Skills assessments?
- How and when can I access Functional Skills mocks?
- What happens if a learner takes the test in their work environment and there are posters on the wall that cannot be removed?
- What can learners do to prepare for remotely invigilated exams?
- How are learners informed about their exams?
- What can I use as photo ID?
- What is the difference between a practice test and the System Check Test?
- Will further sample papers be available?
- Are the practice tests marked?
Exam
- What do I do if I need help logging into my Functional Skills exam?
- Why is Access to Scripts (ATS) not permitted for Level 1 and 2 Functional Skills exams?
- How do I complete the Invigilation Form for a Functional Skills exam?
- I am an invigilator, how do I log in to the exam?
- Can I access my Functional Skills exam without ID?
- Can I take 'rough' note paper into my Functional Skills Maths exam?
- Can my learners take in pen and paper into the exam and do working out?
- Can learners revisit a question once they have answered it before submitting, or if they flag a question can they easily get back to the question to answer before submitting the test?
- Do I need to show ID before the exam?
- Once the learner has sat their remote test, is the test uploaded automatically?
- What does partial submission mean for a voided exam?
- What kind of calculator can I use in my exam?
Direct claim status (DCS)
- Can I transfer my Functional Skills DCS status from another Awarding Organisation?
- Can DCS be awarded for the SLC assessment component in English Functional Skills?
Results
- How quickly will I get Functional Skills results?
- How are Functional Skills scripts marked?
- Can learners appeal their Functional Skills final mark?
- Who gets the void email?
- Why have my Functional Skills results not been sent within six working days?
- How does a centre get access to a learner's results?
Certification
- How long after Functional Skills qualification completion will we receive the certificates?
- Will Functional Skills certificates be automatically sent once all components have been passed?
- How long do centres have to wait until they can certifcate once results are released?
- How will I get my certificate?
Registering learners
- Do I need to specify the qualification level when registering a learner?
- Can I amend the registration once it has been made?
- How do I register my learners?
- Can I bulk-register learners?
- How soon after registering on a Functional Skills qualification can a learner undertake an assessment?
- Can centres change a learner's email address after they've been registered?
- What should I do if I've not received a booking confirmation email?
Assessment delivery
- What is a ‘controlled environment’?
- What options for Functional Skills assessment delivery are there?
- Are there restrictions on where a candidate can sit an exam?
Recognising prior learning (English only)
Scheduling an assessment
- Do all Functional Skills exam components have to be booked at the same time?
- Can Functional Skills exam bookings be made in bulk?
- Can assessments for Functional Skills English be taken in any order?
- Do I have to take my Functional Skills remote exam on the date and time specified in the booking confirmation email?
- How do I book a Functional Skills assessment for my learner?
- How much notice do we have to give TQUK to book Functional Skills exams?
- What happens if we book a Functional Skills exam for a certain time and date, and the learner is ready before the test date, can the learner access the exam prior to the date it was booked for?
- Do I have to take my Functional Skills online exam on the date and time specified in the booking confirmation email?
- Is there a fee to reschedule a Functional Skills exam?
- My booking has not gone through, how can I complete it?
- My Functional Skills exam booking is showing as pending confirmation. What does this mean?
- What is a Batch Label and what do I call it?
- What do the statuses mean on Verve?
Resits
- How quickly after a failed Functional Skills assessment can it be re-attempted?
- Is there a time limit/window in which Functional Skills resits must be completed?
- Do Functional Skills learners have to wait for all components to be attempted before any required resits can be booked or take place?
- Do Functional Skills learners have to resit only the failed assessment components?
- How are Functional Skills resits booked?
- How to I request Functional Skills feedback for a failed learner result?
- How long after a voided exam can I resit?
- How many times can a learner resit?
- How many attempts do learners get for each cycle?
Reasonable adjustments
- How do I make a request for a reasonable adjustment (RA) for a Functional Skills assessment?
- Can I book a Functional Skills assessment if I have requested a reasonable adjustment for a learner?
- How do I request Reasonable Adjustments?
Qualifications
- What is Training Qualifications UKs (TQUK) Functional Skills Qualification offer?
- How many exams are there in English Functional Skills qualifications?
- How many exams are there in Maths Functional Skills qualifications?
Speaking and listening (SLC)
- Do I have to book the learners onto the Functional Skills English speaking and listening assessment?
- What documents are available to help us prepare for English Functional Skills speaking and listening assessments?
- How is the Functional Skills English speaking and listening assessment conducted?
- Who can conduct the Functional Skills English speaking and listening assessment?
- Who sets the topic for Functional Skills English speaking and listening assessments?
Invigilation
- Who can invigilate an exam?
- How does an invigilator admit a learner to an online Functional Skills exam?
- How do I find the invigilator report?
- Where do I find the Batch Label once I have completed an invigilation?
- Can I change the invigilator for a Functional Skills exam once an exam has been booked?