--- title: Awarding | TQUK Service Hub description: Awarding --- [Skip to content](https://servicehub.tquk.org/knowledge/awarding#main-content) English Show submenu for translations [More support](https://servicehub.tquk.org/knowledge/kb-tickets/new) - [Home](https://knowledgebase.tquk.org/tquk) - [General Information](https://knowledgebase.tquk.org/tquk/general-information) - [Apprenticeship Assessment Customer](https://knowledgebase.tquk.org/tquk/apprenticeship-assessment-customer) - [Awarding Customer](https://knowledgebase.tquk.org/tquk/awarding-customer) - [Endorsed Customer](https://knowledgebase.tquk.org/tquk/endorsed-customer) Open main navigation Close main navigation - [Home](https://knowledgebase.tquk.org/tquk) - [General Information](https://knowledgebase.tquk.org/tquk/general-information) - [Apprenticeship Assessment Customer](https://knowledgebase.tquk.org/tquk/apprenticeship-assessment-customer) - [Awarding Customer](https://knowledgebase.tquk.org/tquk/awarding-customer) - [Endorsed Customer](https://knowledgebase.tquk.org/tquk/endorsed-customer) - English Show submenu for translations - [More support](https://servicehub.tquk.org/knowledge/kb-tickets/new) - Contact us Contact us Hiya! 👋 How can we help out? - There are no suggestions because the search field is empty. 1. 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[Awarding](https://servicehub.tquk.org/knowledge/awarding) # Awarding ## Assessors & IQA - [Why are my assessment staff not showing as approved?](https://servicehub.tquk.org/knowledge/why-are-assessment-staff-not-approved) - [How can I remove the staff portfolio on Verve?](https://servicehub.tquk.org/knowledge/removing-the-staff-portfolio-on-verve) - [What do I need to provide for assessor/IQA approval?](https://servicehub.tquk.org/knowledge/what-do-i-need-to-provide-for-assessor-iqa-approval) - [What documentation do I need for staff approval?](https://servicehub.tquk.org/knowledge/what-documentation-do-i-need-for-staff-approval) ## IQA, EQA & Sampling - [What is sampling and how long does it take?](https://servicehub.tquk.org/knowledge/what-is-sampling-how-long-does-it-take) - [What should I do if I disagree with the EQA judgement?](https://servicehub.tquk.org/knowledge/what-should-i-do-if-i-disagree-with-the-eqa-judgement) - [How can I send sampling evidence?](https://servicehub.tquk.org/knowledge/how-can-i-send-tquk-sampling-evidence) ## Endorsed - [How do I order endorsed certificates?](https://servicehub.tquk.org/knowledge/ordering-endorsed-certificates) - [My learner's endorsed certificate hasn't arrived – what can I do?](https://servicehub.tquk.org/knowledge/my-learners-endorsed-certificate-hasnt-arrived-what-can-i-do) - [How long will it take for a learner to receive their endorsed certificate?](https://servicehub.tquk.org/knowledge/how-long-will-it-take-for-a-learner-to-receive-their-endorsed-certificate) ## Direct Claim Status (DCS) - [What is Direct Claim Status (DCS) and how can it be applied to qualifications?](https://servicehub.tquk.org/knowledge/what-is-dcs-and-how-can-i-get-it) ## Learner Registration and Management - [How do I register learners?](https://servicehub.tquk.org/knowledge/how-do-i-register-learners) - [How can I withdraw a learner who has either been registered in error or left the course?](https://servicehub.tquk.org/knowledge/withdrawing-a-learner) - [Why are my learners showing as 'not registered' in Verve?](https://servicehub.tquk.org/knowledge/learners-showing-as-not-registered-in-verve) - [How can I get progress reports about learners?](https://servicehub.tquk.org/knowledge/how-do-i-get-learner-progress-reports) - [How do I change the IQA/Assessor on a learner's registration?](https://servicehub.tquk.org/knowledge/changing-iqa-assessor-on-a-learners-registration) - [Can I claim individual learners if the rest of the learners they were registered with haven't completed?](https://servicehub.tquk.org/knowledge/claiming-individual-learners) - [How can I create a user account for new staff members on Verve?](https://servicehub.tquk.org/knowledge/setting-up-a-new-account-on-verve) - [How do I claim a learner’s certificate?](https://servicehub.tquk.org/knowledge/how-to-claim-a-learners-certificate) - [How can I check the status of a learner’s certificate?](https://servicehub.tquk.org/knowledge/checking-the-status-of-a-learners-certificate) - [How can I get a physical copy of a certificate?](https://servicehub.tquk.org/knowledge/how-can-i-get-a-physical-certificate) See less ▼ ## Regulated Qualifcations - [How can I check if a qualification is regulated?](https://servicehub.tquk.org/knowledge/how-to-check-if-a-qualification-is-regulated) - [Are TQUK qualifications accepted by universities?](https://servicehub.tquk.org/knowledge/are-tquk-qualifications-accepted-by-universities) - [Do TQUK qualifications expire?](https://servicehub.tquk.org/knowledge/do-tquk-qualifications-expire) - [How much do TQUK's qualifications cost?](https://servicehub.tquk.org/knowledge/how-much-do-tquk-qualifications-cost) - [What is the difference between sessional and on-demand assessment?](https://servicehub.tquk.org/knowledge/sessional-and-on-demand-assessment) - [What support materials are available and how do I order manuals and assessment records?](https://servicehub.tquk.org/knowledge/support-materials-manuals-and-assessment-records) - [What is an e-certificate and how is it different to a physical one?](https://servicehub.tquk.org/knowledge/what-is-an-e-certificate) - [Is it possible to verify a certificate's authenticity?](https://servicehub.tquk.org/knowledge/is-it-possible-to-verify-a-certificates-authenticity) - [I claimed a certificate in error. How can I resolve this?](https://servicehub.tquk.org/knowledge/how-can-i-resolve-a-certificate-claimed-in-error) - [How do I access funding for TQUK qualifications?](https://servicehub.tquk.org/knowledge/how-do-i-access-funding-for-tquk-qualifications) - [Which TQUK qualifications are funded?](https://servicehub.tquk.org/knowledge/which-tquk-qualifications-are-funded) See less ▼ - [Regulated Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications#main-content) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/regulated-qualifications#reasonable-adjustments-and-special-considerations) - [Qualification Development](https://servicehub.tquk.org/knowledge/regulated-qualifications#qualification-development) - [Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications#qualifications) - [Registration](https://servicehub.tquk.org/knowledge/regulated-qualifications#registration) - [Centre Recognition and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications#centre-recognition-and-management) - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/regulated-qualifications#complaints-and-appeals) - [Certificate](https://servicehub.tquk.org/knowledge/regulated-qualifications#certificate) - [Assessment](https://servicehub.tquk.org/knowledge/regulated-qualifications#assessment) - [Direct Claim Status](https://servicehub.tquk.org/knowledge/regulated-qualifications#direct-claim-status) - [International](https://servicehub.tquk.org/knowledge/regulated-qualifications#international) - [Learner Registration and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications#learner-registration-and-management) - [Certification](https://servicehub.tquk.org/knowledge/regulated-qualifications#certification) - [General](https://servicehub.tquk.org/knowledge/regulated-qualifications#general) - [End-Point Assessment](https://servicehub.tquk.org/knowledge/end-point-assessment#main-content) - [The EPA Process](https://servicehub.tquk.org/knowledge/end-point-assessment#the-epa-process) - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/end-point-assessment#complaints-and-appeals) - [EPA Standards](https://servicehub.tquk.org/knowledge/end-point-assessment#epa-standards) - [Using EPA Pro](https://servicehub.tquk.org/knowledge/end-point-assessment#using-epa-pro) - [Gateway](https://servicehub.tquk.org/knowledge/end-point-assessment#gateway) - [MCQs](https://servicehub.tquk.org/knowledge/end-point-assessment#mcqs) - [EPA FAQs](https://servicehub.tquk.org/knowledge/end-point-assessment#epa-faqs) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/end-point-assessment#reasonable-adjustments-and-special-considerations) - [Bookings Team](https://servicehub.tquk.org/knowledge/end-point-assessment#bookings-team) - [General](https://servicehub.tquk.org/knowledge/end-point-assessment#general) - [Using EPAPro](https://servicehub.tquk.org/knowledge/end-point-assessment#using-epapro) - [Health and Social Care](https://servicehub.tquk.org/knowledge/end-point-assessment#health-and-social-care) - [Reforms](https://servicehub.tquk.org/knowledge/end-point-assessment#reforms) - [About Us](https://servicehub.tquk.org/knowledge/about-us#main-content) - [Pulse](https://servicehub.tquk.org/knowledge/about-us#pulse) - [Learners and Apprentices](https://servicehub.tquk.org/knowledge/learners-and-apprentices#main-content) - [Qualification Guidance](https://servicehub.tquk.org/knowledge/learners-and-apprentices#qualification-guidance) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/learners-and-apprentices#reasonable-adjustments-and-special-considerations) - [General](https://servicehub.tquk.org/knowledge/learners-and-apprentices#general) - [End-Point Assessment](https://servicehub.tquk.org/knowledge/learners-and-apprentices#end-point-assessment) - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/learners-and-apprentices#complaints-and-appeals) - [Regulated Qualifications](https://servicehub.tquk.org/knowledge/learners-and-apprentices#regulated-qualifications) - [The EPA Process](https://servicehub.tquk.org/knowledge/learners-and-apprentices#the-epa-process) - [EPA Assessments](https://servicehub.tquk.org/knowledge/learners-and-apprentices#epa-assessments) - [Functional Skills](https://servicehub.tquk.org/knowledge/functional-skills#main-content) - [Preparing a learner for assessment](https://servicehub.tquk.org/knowledge/functional-skills#preparing-a-learner-for-assessment) - [Exam](https://servicehub.tquk.org/knowledge/functional-skills#exam) - [Direct claim status (DCS)](https://servicehub.tquk.org/knowledge/functional-skills#direct-claim-status-dcs) - [Results](https://servicehub.tquk.org/knowledge/functional-skills#results) - [Certification](https://servicehub.tquk.org/knowledge/functional-skills#certification) - [Registering learners](https://servicehub.tquk.org/knowledge/functional-skills#registering-learners) - [Assessment delivery](https://servicehub.tquk.org/knowledge/functional-skills#assessment-delivery) - [Recognising prior learning (English only)](https://servicehub.tquk.org/knowledge/functional-skills#recognising-prior-learning-english-only) - [Scheduling an assessment](https://servicehub.tquk.org/knowledge/functional-skills#scheduling-an-assessment) - [Resits](https://servicehub.tquk.org/knowledge/functional-skills#resits) - [Reasonable adjustments](https://servicehub.tquk.org/knowledge/functional-skills#reasonable-adjustments) - [Qualifications](https://servicehub.tquk.org/knowledge/functional-skills#qualifications) - [Speaking and listening (SLC)](https://servicehub.tquk.org/knowledge/functional-skills#speaking-and-listening-slc) - [Invigilation](https://servicehub.tquk.org/knowledge/functional-skills#invigilation) - [Lead Adult Care Worker](https://servicehub.tquk.org/knowledge/lead-adult-care-worker#main-content) - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/lead-adult-care-worker#situational-judgement-test) - [Adult Care Worker](https://servicehub.tquk.org/knowledge/adult-care-worker#main-content) - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/adult-care-worker#situational-judgement-test) - [Professional Discussion](https://servicehub.tquk.org/knowledge/adult-care-worker#professional-discussion) - [Children Young People and Families Manager](https://servicehub.tquk.org/knowledge/children-young-people-and-families-manager#main-content) - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/children-young-people-and-families-manager#situational-judgement-test) - [Exam Troubleshooting](https://servicehub.tquk.org/knowledge/exam-troubleshooting#main-content) - [Functional Skills](https://servicehub.tquk.org/knowledge/exam-troubleshooting#functional-skills) - [Exam Guidance](https://servicehub.tquk.org/knowledge/exam-troubleshooting#exam-guidance) - [HR Consultant](https://servicehub.tquk.org/knowledge/hr-consultant#main-content) - [Consultative Project](https://servicehub.tquk.org/knowledge/hr-consultant#consultative-project) - [HR Support](https://servicehub.tquk.org/knowledge/hr-support#main-content) - [Consultative Project](https://servicehub.tquk.org/knowledge/hr-support#consultative-project) - [Early Years Lead Practitioner](https://servicehub.tquk.org/knowledge/early-years-lead-practitioner#main-content) - [Case Study](https://servicehub.tquk.org/knowledge/early-years-lead-practitioner#case-study) - [Functional Skills - AQA](https://servicehub.tquk.org/knowledge/functional-skills-aqa#main-content) - [Reasonable adjustments](https://servicehub.tquk.org/knowledge/functional-skills-aqa#reasonable-adjustments) - [Onboarding](https://servicehub.tquk.org/knowledge/functional-skills-aqa#onboarding) - [Fees](https://servicehub.tquk.org/knowledge/functional-skills-aqa#fees) - [Resits](https://servicehub.tquk.org/knowledge/functional-skills-aqa#resits) - [Speaking and listening (SLC)](https://servicehub.tquk.org/knowledge/functional-skills-aqa#speaking-and-listening-slc) - [General](https://servicehub.tquk.org/knowledge/functional-skills-aqa#general) - [Exam](https://servicehub.tquk.org/knowledge/functional-skills-aqa#exam) - [Exams System](https://servicehub.tquk.org/knowledge/functional-skills-aqa#exams-system) - [Town Planning Assistant](https://servicehub.tquk.org/knowledge/town-planning-assistant#main-content) - [Knowledge Test](https://servicehub.tquk.org/knowledge/town-planning-assistant#knowledge-test) - [Awarding](https://servicehub.tquk.org/knowledge/awarding#main-content) - [Assessors & IQA](https://servicehub.tquk.org/knowledge/awarding#assessors-iqa) - [IQA, EQA & Sampling](https://servicehub.tquk.org/knowledge/awarding#iqa-eqa-sampling) - [Endorsed](https://servicehub.tquk.org/knowledge/awarding#endorsed) - [Direct Claim Status (DCS)](https://servicehub.tquk.org/knowledge/awarding#direct-claim-status-dcs) - [Learner Registration and Management](https://servicehub.tquk.org/knowledge/awarding#learner-registration-and-management) - [Regulated Qualifcations](https://servicehub.tquk.org/knowledge/awarding#regulated-qualifcations) - [General](https://servicehub.tquk.org/knowledge/general#main-content) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/general#reasonable-adjustments-and-special-considerations) - 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