--- title: Learners and Apprentices | TQUK Service Hub description: If you're taking a TQUK qualification or are going through End-Point Assessment with us, we've got your back. --- [Skip to content](https://servicehub.tquk.org/knowledge/learners-and-apprentices#main-content) English Show submenu for translations [More support](https://servicehub.tquk.org/knowledge/kb-tickets/new) - [Home](https://knowledgebase.tquk.org/tquk) - [General Information](https://knowledgebase.tquk.org/tquk/general-information) - [Apprenticeship Assessment Customer](https://knowledgebase.tquk.org/tquk/apprenticeship-assessment-customer) - [Awarding Customer](https://knowledgebase.tquk.org/tquk/awarding-customer) - [Endorsed Customer](https://knowledgebase.tquk.org/tquk/endorsed-customer) Open main navigation Close main navigation - [Home](https://knowledgebase.tquk.org/tquk) - [General Information](https://knowledgebase.tquk.org/tquk/general-information) - [Apprenticeship Assessment Customer](https://knowledgebase.tquk.org/tquk/apprenticeship-assessment-customer) - [Awarding Customer](https://knowledgebase.tquk.org/tquk/awarding-customer) - [Endorsed Customer](https://knowledgebase.tquk.org/tquk/endorsed-customer) - English Show submenu for translations - [More support](https://servicehub.tquk.org/knowledge/kb-tickets/new) - Contact us Contact us Hiya! 👋 How can we help out? - There are no suggestions because the search field is empty. 1. 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[Learners and Apprentices](https://servicehub.tquk.org/knowledge/learners-and-apprentices) # Learners and Apprentices If you're taking a TQUK qualification or are going through End-Point Assessment with us, we've got your back. ## Qualification Guidance - [Do TQUK qualifications carry UCAS points?](https://servicehub.tquk.org/knowledge/do-tquk-qualifications-carry-ucas-points) ## Reasonable Adjustments and Special Considerations - [How do I apply for a reasonable adjustment or special consideration?](https://servicehub.tquk.org/knowledge/how-to-apply-for-reasonable-adjustments-or-special-considerations) - [Can a reasonable adjustment or special consideration decision be appealed against?](https://servicehub.tquk.org/knowledge/appealing-reasonable-adjustment-or-special-consideration-decisions) ## General - [Can an apprentice or learner be granted additional time for their assessments?](https://servicehub.tquk.org/knowledge/can-an-apprentice-or-learner-be-granted-additional-time) ## End-Point Assessment - [What is End-Point Assessment (EPA)?](https://servicehub.tquk.org/knowledge/what-is-epa-end-point-assessment) - [Is there a grade cap if a component is failed and requires a resit/retake?](https://servicehub.tquk.org/knowledge/is-there-a-grade-cap-for-resits-retakes) - [What is an assessment planning meeting (APM)?](https://servicehub.tquk.org/knowledge/what-is-an-assessment-planning-meeting-apm-epa) ## Complaints and Appeals - [How can I appeal a decision related to an assessment result or the decision to void an assessment?](https://servicehub.tquk.org/knowledge/how-can-i-appeal-a-decision-related-to-an-assessment) ## Regulated Qualifications - [What is the Regulated Qualifications Framework (RQF)?](https://servicehub.tquk.org/knowledge/what-is-the-rqf) - [Is my qualification recognised abroad?](https://servicehub.tquk.org/knowledge/is-my-qualification-recognised-abroad) ## The EPA Process - [What is gateway?](https://servicehub.tquk.org/knowledge/what-is-gateway-epa) - [How soon after gateway are assessors assigned to apprentices?](https://servicehub.tquk.org/knowledge/how-soon-after-gateway-are-assessors-assigned-epa) - [What is TQUK's process for taking apprentices through EPA?](https://servicehub.tquk.org/knowledge/what-is-tquks-process-for-epa) ## EPA Assessments - [What is an apprentice showcase?](https://servicehub.tquk.org/knowledge/what-is-an-apprentice-showcase-epa) - [What is a competence interview?](https://servicehub.tquk.org/knowledge/what-is-a-competence-interview-epa) - [What is a consultative project?](https://servicehub.tquk.org/knowledge/what-is-a-consultative-project-epa) - [What is an employer reference?](https://servicehub.tquk.org/knowledge/what-is-an-employer-reference-epa) - [What is an observation of practice?](https://servicehub.tquk.org/knowledge/what-is-an-observation-of-practice-epa) - [What is the presentation assessment?](https://servicehub.tquk.org/knowledge/what-is-the-presentation-assessment-epa) - [What is a professional discussion?](https://servicehub.tquk.org/knowledge/what-is-a-professional-discussion-epa) - [What is a situational judgement test (SJT)?](https://servicehub.tquk.org/knowledge/what-is-a-situational-judgement-test-sjt-epa) - [What is a summative portfolio?](https://servicehub.tquk.org/knowledge/what-is-a-summative-portfolio-epa) - [What is a synoptic project?](https://servicehub.tquk.org/knowledge/what-is-a-synoptic-project-epa) - [What is a work-based project?](https://servicehub.tquk.org/knowledge/what-is-a-work-based-project-epa) - [Can apprentices use either notes or their portfolio during an MCQ exam?](https://servicehub.tquk.org/knowledge/using-notes-or-my-portfolio-during-my-mcq-exam) - [How many questions are in a multiple choice question test assessment?](https://servicehub.tquk.org/knowledge/how-many-questions-in-my-multiple-choice-question-test) - [How long is the multiple choice question (MCQ) test?](https://servicehub.tquk.org/knowledge/how-long-is-my-multiple-choice-question-test) - [What is a multiple choice question (MCQ) test?](https://servicehub.tquk.org/knowledge/what-is-mcq-multiple-choice-question) - [Does the multiple choice question test need to be invigilated?](https://servicehub.tquk.org/knowledge/does-the-multiple-choice-question-test-need-to-be-invigilated) See less ▼ - [Regulated Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications#main-content) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/regulated-qualifications#reasonable-adjustments-and-special-considerations) - [Qualification Development](https://servicehub.tquk.org/knowledge/regulated-qualifications#qualification-development) - [Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications#qualifications) - [Registration](https://servicehub.tquk.org/knowledge/regulated-qualifications#registration) - [Centre Recognition and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications#centre-recognition-and-management) - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/regulated-qualifications#complaints-and-appeals) - [Certificate](https://servicehub.tquk.org/knowledge/regulated-qualifications#certificate) - [Assessment](https://servicehub.tquk.org/knowledge/regulated-qualifications#assessment) - [Direct Claim Status](https://servicehub.tquk.org/knowledge/regulated-qualifications#direct-claim-status) - [International](https://servicehub.tquk.org/knowledge/regulated-qualifications#international) - [Learner Registration and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications#learner-registration-and-management) - [Certification](https://servicehub.tquk.org/knowledge/regulated-qualifications#certification) - [General](https://servicehub.tquk.org/knowledge/regulated-qualifications#general) - [End-Point Assessment](https://servicehub.tquk.org/knowledge/end-point-assessment#main-content) - [The EPA Process](https://servicehub.tquk.org/knowledge/end-point-assessment#the-epa-process) - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/end-point-assessment#complaints-and-appeals) - [EPA Standards](https://servicehub.tquk.org/knowledge/end-point-assessment#epa-standards) - [Using EPA Pro](https://servicehub.tquk.org/knowledge/end-point-assessment#using-epa-pro) - [Gateway](https://servicehub.tquk.org/knowledge/end-point-assessment#gateway) - [MCQs](https://servicehub.tquk.org/knowledge/end-point-assessment#mcqs) - [EPA FAQs](https://servicehub.tquk.org/knowledge/end-point-assessment#epa-faqs) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/end-point-assessment#reasonable-adjustments-and-special-considerations) - [Bookings Team](https://servicehub.tquk.org/knowledge/end-point-assessment#bookings-team) - [General](https://servicehub.tquk.org/knowledge/end-point-assessment#general) - [Using EPAPro](https://servicehub.tquk.org/knowledge/end-point-assessment#using-epapro) - [Health and Social Care](https://servicehub.tquk.org/knowledge/end-point-assessment#health-and-social-care) - [Reforms](https://servicehub.tquk.org/knowledge/end-point-assessment#reforms) - [About Us](https://servicehub.tquk.org/knowledge/about-us#main-content) - [Pulse](https://servicehub.tquk.org/knowledge/about-us#pulse) - [Learners and Apprentices](https://servicehub.tquk.org/knowledge/learners-and-apprentices#main-content) - 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[Preparing a learner for assessment](https://servicehub.tquk.org/knowledge/functional-skills#preparing-a-learner-for-assessment) - [Exam](https://servicehub.tquk.org/knowledge/functional-skills#exam) - [Direct claim status (DCS)](https://servicehub.tquk.org/knowledge/functional-skills#direct-claim-status-dcs) - [Results](https://servicehub.tquk.org/knowledge/functional-skills#results) - [Certification](https://servicehub.tquk.org/knowledge/functional-skills#certification) - [Registering learners](https://servicehub.tquk.org/knowledge/functional-skills#registering-learners) - [Assessment delivery](https://servicehub.tquk.org/knowledge/functional-skills#assessment-delivery) - [Recognising prior learning (English only)](https://servicehub.tquk.org/knowledge/functional-skills#recognising-prior-learning-english-only) - [Scheduling an assessment](https://servicehub.tquk.org/knowledge/functional-skills#scheduling-an-assessment) - [Resits](https://servicehub.tquk.org/knowledge/functional-skills#resits) - [Reasonable adjustments](https://servicehub.tquk.org/knowledge/functional-skills#reasonable-adjustments) - [Qualifications](https://servicehub.tquk.org/knowledge/functional-skills#qualifications) - [Speaking and listening (SLC)](https://servicehub.tquk.org/knowledge/functional-skills#speaking-and-listening-slc) - [Invigilation](https://servicehub.tquk.org/knowledge/functional-skills#invigilation) - [Lead Adult Care Worker](https://servicehub.tquk.org/knowledge/lead-adult-care-worker#main-content) - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/lead-adult-care-worker#situational-judgement-test) - [Adult Care Worker](https://servicehub.tquk.org/knowledge/adult-care-worker#main-content) - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/adult-care-worker#situational-judgement-test) - [Professional Discussion](https://servicehub.tquk.org/knowledge/adult-care-worker#professional-discussion) - [Children Young People and Families Manager](https://servicehub.tquk.org/knowledge/children-young-people-and-families-manager#main-content) - 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AQA](https://servicehub.tquk.org/knowledge/functional-skills-aqa#main-content) - [Reasonable adjustments](https://servicehub.tquk.org/knowledge/functional-skills-aqa#reasonable-adjustments) - [Onboarding](https://servicehub.tquk.org/knowledge/functional-skills-aqa#onboarding) - [Fees](https://servicehub.tquk.org/knowledge/functional-skills-aqa#fees) - [Resits](https://servicehub.tquk.org/knowledge/functional-skills-aqa#resits) - [Speaking and listening (SLC)](https://servicehub.tquk.org/knowledge/functional-skills-aqa#speaking-and-listening-slc) - [General](https://servicehub.tquk.org/knowledge/functional-skills-aqa#general) - [Exam](https://servicehub.tquk.org/knowledge/functional-skills-aqa#exam) - [Exams System](https://servicehub.tquk.org/knowledge/functional-skills-aqa#exams-system) - [Town Planning Assistant](https://servicehub.tquk.org/knowledge/town-planning-assistant#main-content) - [Knowledge Test](https://servicehub.tquk.org/knowledge/town-planning-assistant#knowledge-test) - 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