TQUK Service Hub
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Learners and Apprentices
Regulated Qualifications
General
Centre Recognition and Management
Learner Registration and Management
Reasonable Adjustments and Special Considerations
Assessors and IQAs
Qualifications
Assessment
Support Materials
Certification
Direct Claim Status
Complaints and Appeals
Funding
IQA, EQA and Sampling
Reforms
International
Qualification Development
Registration
Certificate
Endorsed Courses
Certification
End-Point Assessment
EPA FAQs
General
The EPA Process
Using EPA Pro
Certification
MCQs
Complaints and Appeals
Reasonable Adjustments and Special Considerations
Using EPAPro
Learners and Apprentices
General
End-Point Assessment
EPA Assessments
The EPA Process
Regulated Qualifications
Certification
Complaints and Appeals
Reasonable Adjustments and Special Considerations
About Us
Rebrand
Pulse
Functional Skills
Registering learners
Qualifications
Preparing a learner for assessment
Assessment delivery
Reasonable adjustments
Resits
Certification
Results
Recognising prior learning (English only)
Direct claim status (DCS)
Speaking and listening (SLC)
Scheduling an assessment
Exam
Children Young People and Families Manager
Situational Judgement Test
Competence Interview
Gateway
Lead Adult Care Worker
Situational Judgement Test
Adult Care Worker
Situational Judgement Test
Professional Discussion
Exam
Functional Skills
Exam Guidance
Children, Young People and Families Practitioner
Competence Interview
Observation
Gateway
HR Consultant
Consultative Project
HR Support
Consultative Project
Early Years Lead Practitioner
Case Study
Observation
Gateway
Learning and Development Practitioner
Work-Based Project
Presentation
Gateway
Learning and Development Consultant Business Partner
Work-Based Project
Presentation
Gateway
Customer Service Specialist
Work-Based Project
Observation
Gateway
Functional Skills - AQA
Resits
Exams System
Reasonable adjustments
Speaking and listening (SLC)
General
Onboarding
Exam
Fees
Teaching Assistant
Observation
Gateway
Advanced and Creative Hair Professional
Observation
Knowledge Test
Gateway
Hair Professional (Barbering)
Observation
Barbering
Oberservation
Observation
Knowledge Test
Gateway
Poultry Worker
Observation
Knowledge Test
Gateway
Assessor Coach
Observation
Gateway
Learning Mentor
Observation
Gateway
Learning and Skills Mentor
Observation
Gateway
Poultry Technician
Observation
Knowledge Test
Portfolio-based interview
Gateway
Leader in Adult Care
Observation
Gateway
Customer Service Practitioner
Observation
Showcase
Playworker
Observation
Knowledge Test
Gateway
Learning and Skills Assessor
Observation
Gateway
Hair Professional (Hairdressing)
Observation
Lead Practitioner in Adult Care
Observation
Gateway
Learning and Skills Teacher
Observation
Gateway
Hairdressing
Observation
Associate Project Manager
Presentation
Business Administrator
Presentation
Knowledge Test
Portfolio-based interview
Gateway
Operations or Departmental Manager
Presentation
Team Leader or Supervisor
Presentation
Early Years Educator
Knowledge Test
Early Years Practitioner
Knowledge Test
Gateway
Hairdressing Professional
Knowledge Test
Digital Marketer
Employer Reference
Summative Portfolio
Synoptic Project
Gateway
Town Planning Assistant
Project
Professional Discussion
Knowledge Test
Gateway
Learning and Skills Teacher 1.1 and 1.2
Observation and professional dialogue
Professional Discussion
Early Years Educator 1.3
Gateway
Lead Adult Care Worker 1.1
Gateway
Hair Professional (Barbering) 1.1
Gateway
Hair Professional (Hairdressing) 1.1
Gateway
Learning and Skills Teacher 1.2
Gateway
HR Consultant/Partner
Gateway
Customer Service Practitioner 1.1
Gateway
Operations or Departmental Manager 1.1
Gateway
HR Support 1.1
Gateway
Team Leader or Supervisor 1.2
Gateway
Adult Care Worker 1.1
Gateway
Associate Project Manager 1.3
Gateway
Hairdressing Professional 1.2
Gateway
Multi-Channel Marketer
Gateway
Project report with presentation and questioning
Interview underpinned by a portfolio of evidence
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TQUK Service Hub
Learners and Apprentices
Regulated Qualifications
General
Centre Recognition and Management
Learner Registration and Management
Reasonable Adjustments and Special Considerations
Assessors and IQAs
Qualifications
Assessment
Support Materials
Certification
Direct Claim Status
Complaints and Appeals
Funding
IQA, EQA and Sampling
Reforms
International
Qualification Development
Registration
Certificate
Endorsed Courses
Certification
End-Point Assessment
EPA FAQs
General
The EPA Process
Using EPA Pro
Certification
MCQs
Complaints and Appeals
Reasonable Adjustments and Special Considerations
Using EPAPro
Learners and Apprentices
General
End-Point Assessment
EPA Assessments
The EPA Process
Regulated Qualifications
Certification
Complaints and Appeals
Reasonable Adjustments and Special Considerations
About Us
Rebrand
Pulse
Functional Skills
Registering learners
Qualifications
Preparing a learner for assessment
Assessment delivery
Reasonable adjustments
Resits
Certification
Results
Recognising prior learning (English only)
Direct claim status (DCS)
Speaking and listening (SLC)
Scheduling an assessment
Exam
Children Young People and Families Manager
Situational Judgement Test
Competence Interview
Gateway
Lead Adult Care Worker
Situational Judgement Test
Adult Care Worker
Situational Judgement Test
Professional Discussion
Exam
Functional Skills
Exam Guidance
Children, Young People and Families Practitioner
Competence Interview
Observation
Gateway
HR Consultant
Consultative Project
HR Support
Consultative Project
Early Years Lead Practitioner
Case Study
Observation
Gateway
Learning and Development Practitioner
Work-Based Project
Presentation
Gateway
Learning and Development Consultant Business Partner
Work-Based Project
Presentation
Gateway
Customer Service Specialist
Work-Based Project
Observation
Gateway
Functional Skills - AQA
Resits
Exams System
Reasonable adjustments
Speaking and listening (SLC)
General
Onboarding
Exam
Fees
Teaching Assistant
Observation
Gateway
Advanced and Creative Hair Professional
Observation
Knowledge Test
Gateway
Hair Professional (Barbering)
Observation
Barbering
Oberservation
Observation
Knowledge Test
Gateway
Poultry Worker
Observation
Knowledge Test
Gateway
Assessor Coach
Observation
Gateway
Learning Mentor
Observation
Gateway
Learning and Skills Mentor
Observation
Gateway
Poultry Technician
Observation
Knowledge Test
Portfolio-based interview
Gateway
Leader in Adult Care
Observation
Gateway
Customer Service Practitioner
Observation
Showcase
Playworker
Observation
Knowledge Test
Gateway
Learning and Skills Assessor
Observation
Gateway
Hair Professional (Hairdressing)
Observation
Lead Practitioner in Adult Care
Observation
Gateway
Learning and Skills Teacher
Observation
Gateway
Hairdressing
Observation
Associate Project Manager
Presentation
Business Administrator
Presentation
Knowledge Test
Portfolio-based interview
Gateway
Operations or Departmental Manager
Presentation
Team Leader or Supervisor
Presentation
Early Years Educator
Knowledge Test
Early Years Practitioner
Knowledge Test
Gateway
Hairdressing Professional
Knowledge Test
Digital Marketer
Employer Reference
Summative Portfolio
Synoptic Project
Gateway
Town Planning Assistant
Project
Professional Discussion
Knowledge Test
Gateway
Learning and Skills Teacher 1.1 and 1.2
Observation and professional dialogue
Professional Discussion
Early Years Educator 1.3
Gateway
Lead Adult Care Worker 1.1
Gateway
Hair Professional (Barbering) 1.1
Gateway
Hair Professional (Hairdressing) 1.1
Gateway
Learning and Skills Teacher 1.2
Gateway
HR Consultant/Partner
Gateway
Customer Service Practitioner 1.1
Gateway
Operations or Departmental Manager 1.1
Gateway
HR Support 1.1
Gateway
Team Leader or Supervisor 1.2
Gateway
Adult Care Worker 1.1
Gateway
Associate Project Manager 1.3
Gateway
Hairdressing Professional 1.2
Gateway
Multi-Channel Marketer
Gateway
Project report with presentation and questioning
Interview underpinned by a portfolio of evidence
Learners and Apprentices
If you're taking a TQUK qualification or are going through End-Point Assessment with us, we've got your back.
General
Can an apprentice or learner be granted additional time for their assessments?
End-Point Assessment
What is End-Point Assessment (EPA)?
Can apprentices use notes during their End-Point Assessment?
How are end-point assessments conducted: remote or face-to-face?
Is there a grade cap if a component is failed and requires a resit/retake?
What is an assessment planning meeting (APM)?
See more
EPA Assessments
Does the multiple choice question test need to be invigilated?
What is an apprentice showcase?
What is a competence interview?
What is a consultative project?
What is an employer reference?
What is an observation of practice?
What is the presentation assessment?
What is a professional discussion?
What is a situational judgement test (SJT)?
What is a summative portfolio?
What is a synoptic project?
What is a work-based project?
Can apprentices use either notes or their portfolio during an MCQ exam?
How many questions are in a multiple choice question test assessment?
How long is the multiple choice question (MCQ) test?
What is a multiple choice question (MCQ) test?
See more
The EPA Process
How soon after gateway are assessors assigned to apprentices?
What is gateway?
How soon after gateway are assessors assigned to apprentices?
What is TQUK's process for taking apprentices through EPA?
Regulated Qualifications
What is the Regulated Qualifications Framework (RQF)?
How can I check if a qualification is regulated?
Are TQUK qualifications accepted by universities?
Do TQUK qualifications carry UCAS points?
Do TQUK qualifications expire?
Is my qualification recognised abroad?
See more
Certification
Where do apprentices' EPA certificates get sent?
Complaints and Appeals
How can I make a complaint about a TQUK centre?
How can I make a complaint about the support materials I've been given?
How can I appeal a decision related to an assessment result or the decision to void an assessment?
Reasonable Adjustments and Special Considerations
What is a reasonable adjustment?
What is a special consideration?
How do I apply for a reasonable adjustment or special consideration?
Can a reasonable adjustment or special consideration decision be appealed against?