What do I do if I need help logging into my Functional Skills exam?

If you experience connection issues during the exam, the system will allow you to log back in to continue. This must be done within a 10 minute window from when the connection was lost. If you continue to experience issues, the system will allow a maximum of three login attempts for one scheduled exam before the exam becomes locked out. If you have any questions or experience any issues, please feel free to contact our Customer Service Team on 0333 3583 344 or email us at support@tquk.org. Our office hours are 08:30am - 17:00pm Monday-Friday.