Customer Service Practitioner
Observation
- How is the practical observation for the Customer Service Practitioner standard graded?
- What happens if the apprentice fails the practical observation for the Customer Service Practitioner standard and needs to resit or retake it?
- How long does the practical observation for the Customer Service Practitioner standard last?
- What content will be covered in the practical observation for the Customer Service Practitioner standard?
- Where does the practical observation for the Customer Service Practitioner standard take place and who is involved?
- What should the apprentice prepare ahead of the practical observation for the Customer Service Practitioner standard?
Showcase
- What content will be covered in the showcase for the Customer Service Practitioner standard?
- Where does the showcase for the Customer Service Practitioner standard take place and who is involved?
- How is the showcase for the Customer Service Practitioner standard graded?
- How long does the showcase for the Customer Service Practitioner standard last?
- What documentation should I prepare ahead of the showcase for the Customer Service Practitioner standard?
- What happens if the showcase for the Customer Service Practitioner standard is failed and needs to be resat or retaken?