The EPA Process

How do I find out why my apprentice was rejected at gateway?

Rejections are frustrating for everyone, so we make sure we provide clear explanations within EPA Pro. If one of your apprentices has been rejected, you can review the reason and take any relevant action by following the below steps:  

  • Log in to your EPA Pro account 
  • Click the ‘Gateway Review' tab
  • Click the ‘History’ button 

We also provide 'Gateway Support’ documents that make it easy to understand exactly what’s needed at gateway and minimise the risk of rejection. These can be found on EPA Pro under the 'Support Materials' section.