Where does the observation for the Learning and Skills Mentor standard take place and who is involved?

The observation with questioning must take place in the apprentice’s normal place of work (for example, their employer’s premises or a customer’s premises) or where the assessment practice is happening if it is not their place of work.

Equipment and resources needed for the observation must be provided by the employer and be in a good and safe working conditions.

Questioning that occurs after the observation should take place in a quiet room, free from distractions and influence. This is a formal assessment which must take place in a controlled environment.

Additional venue requirements that must be in place include the following:

• The location must reflect normal practice for the apprentice and their mentee, this may include remote mentoring where the apprentice meets their mentee online

• The End-Point Assessor may observe and complete the questioning