Where does the observation for the Assessor Coach standard take place and who is involved?

The observation must be conducted at the apprentice’s workplace or remotely if this is the usual practice. Here they will complete their day-to-day duties under normal working conditions and experience events that can occur during their normal work day. This allows the apprentice to demonstrate the knowledge, skills and behaviours mapped to this assessment method through naturally occurring evidence. Simulation is not permitted.

Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition