--- title: What is the SLA for booking an EPA assessment? description: Find out more information about the service level agreement for booking an assessment with Training Qualifications UK. --- [Skip to content](https://servicehub.tquk.org/knowledge/what-is-the-sla-for-booking-an-epa-assessment#main-content) English Show submenu for translations [More support](https://servicehub.tquk.org/knowledge/kb-tickets/new?hsLang=en) - [Home](https://knowledgebase.tquk.org/tquk) - [General Information](https://knowledgebase.tquk.org/tquk/general-information) - [Apprenticeship Assessment Customer](https://knowledgebase.tquk.org/tquk/apprenticeship-assessment-customer) - [Awarding Customer](https://knowledgebase.tquk.org/tquk/awarding-customer) - [Endorsed Customer](https://knowledgebase.tquk.org/tquk/endorsed-customer) Open main navigation Close main navigation - [Home](https://knowledgebase.tquk.org/tquk) - [General Information](https://knowledgebase.tquk.org/tquk/general-information) - [Apprenticeship Assessment Customer](https://knowledgebase.tquk.org/tquk/apprenticeship-assessment-customer) - [Awarding Customer](https://knowledgebase.tquk.org/tquk/awarding-customer) - [Endorsed Customer](https://knowledgebase.tquk.org/tquk/endorsed-customer) - English Show submenu for translations - [More support](https://servicehub.tquk.org/knowledge/kb-tickets/new) - Contact us Contact us Hiya! 👋 How can we help out? - There are no suggestions because the search field is empty. 1. [TQUK Service Hub](https://servicehub.tquk.org/knowledge?hsLang=en) 2. [End-Point Assessment](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en) 3. [Bookings Team](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#bookings-team) # What is the SLA for booking an EPA assessment? EPA assessments are booked within 24 hours of gateway acceptance.   To avoid change requests to dates and times, please provide the [Bookings Team](mailto:bookings@tquk.org) with any key dates that we need to avoid or give us your apprentices’ preferred dates. Whilst preferred dates cannot always be guaranteed, our Bookings Team will always review the dates to avoid ahead of booking assessments.  - [Regulated Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#main-content) - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#reasonable-adjustments-and-special-considerations) - [Qualification Development](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#qualification-development) - [Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#qualifications) - [Registration](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#registration) - [Centre Recognition and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#centre-recognition-and-management) - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#complaints-and-appeals) - 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