---
title: What should I do if I can't find my live exam on the system?
description: Find out how to find a live exam on the exam system.
---

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# What should I do if I can't find my live exam on the system?

Please ensure that you are logged into the correct exam platform, as our Functional Skills exams and EPA exams require different web addresses. You can check your booking confirmation email for a link to the correct exam system, or you can find links at the top right of the TQUK home page. If you have multiple exams booked, some may fall onto another page; please ensure you have navigated through all of the pages. Also, please check that there are not filters enabled in the search options at the top of the page.

- [Regulated Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#main-content)

    - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#reasonable-adjustments-and-special-considerations)
    - [Qualification Development](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#qualification-development)
    - [Qualifications](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#qualifications)
    - [Registration](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#registration)
    - [Centre Recognition and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#centre-recognition-and-management)
    - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#complaints-and-appeals)
    - [Certificate](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#certificate)
    - [Assessment](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#assessment)
    - [Direct Claim Status](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#direct-claim-status)
    - [International](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#international)
    - [Learner Registration and Management](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#learner-registration-and-management)
    - [Certification](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#certification)
    - [General](https://servicehub.tquk.org/knowledge/regulated-qualifications?hsLang=en#general)
- [End-Point Assessment](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#main-content)

    - [The EPA Process](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#the-epa-process)
    - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#complaints-and-appeals)
    - [EPA Standards](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#epa-standards)
    - [Using EPA Pro](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#using-epa-pro)
    - [Gateway](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#gateway)
    - [MCQs](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#mcqs)
    - [EPA FAQs](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#epa-faqs)
    - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#reasonable-adjustments-and-special-considerations)
    - [Bookings Team](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#bookings-team)
    - [General](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#general)
    - [Using EPAPro](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#using-epapro)
    - [Health and Social Care](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#health-and-social-care)
    - [Reforms](https://servicehub.tquk.org/knowledge/end-point-assessment?hsLang=en#reforms)
- [About Us](https://servicehub.tquk.org/knowledge/about-us?hsLang=en#main-content)

    - [Pulse](https://servicehub.tquk.org/knowledge/about-us?hsLang=en#pulse)
- [Learners and Apprentices](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#main-content)

    - [Qualification Guidance](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#qualification-guidance)
    - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#reasonable-adjustments-and-special-considerations)
    - [General](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#general)
    - [End-Point Assessment](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#end-point-assessment)
    - [Complaints and Appeals](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#complaints-and-appeals)
    - [Regulated Qualifications](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#regulated-qualifications)
    - [The EPA Process](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#the-epa-process)
    - [EPA Assessments](https://servicehub.tquk.org/knowledge/learners-and-apprentices?hsLang=en#epa-assessments)
- [Functional Skills](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#main-content)

    - [Preparing a learner for assessment](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#preparing-a-learner-for-assessment)
    - [Exam](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#exam)
    - [Direct claim status (DCS)](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#direct-claim-status-dcs)
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    - [Certification](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#certification)
    - [Registering learners](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#registering-learners)
    - [Assessment delivery](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#assessment-delivery)
    - [Recognising prior learning (English only)](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#recognising-prior-learning-english-only)
    - [Scheduling an assessment](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#scheduling-an-assessment)
    - [Resits](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#resits)
    - [Reasonable adjustments](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#reasonable-adjustments)
    - [Qualifications](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#qualifications)
    - [Speaking and listening (SLC)](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#speaking-and-listening-slc)
    - [Invigilation](https://servicehub.tquk.org/knowledge/functional-skills?hsLang=en#invigilation)
- [Lead Adult Care Worker](https://servicehub.tquk.org/knowledge/lead-adult-care-worker?hsLang=en#main-content)

    - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/lead-adult-care-worker?hsLang=en#situational-judgement-test)
- [Adult Care Worker](https://servicehub.tquk.org/knowledge/adult-care-worker?hsLang=en#main-content)

    - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/adult-care-worker?hsLang=en#situational-judgement-test)
    - [Professional Discussion](https://servicehub.tquk.org/knowledge/adult-care-worker?hsLang=en#professional-discussion)
- [Children Young People and Families Manager](https://servicehub.tquk.org/knowledge/children-young-people-and-families-manager?hsLang=en#main-content)

    - [Situational Judgement Test](https://servicehub.tquk.org/knowledge/children-young-people-and-families-manager?hsLang=en#situational-judgement-test)
- [Exam Troubleshooting](https://servicehub.tquk.org/knowledge/exam-troubleshooting?hsLang=en#main-content)

    - [Functional Skills](https://servicehub.tquk.org/knowledge/exam-troubleshooting?hsLang=en#functional-skills)
    - [Exam Guidance](https://servicehub.tquk.org/knowledge/exam-troubleshooting?hsLang=en#exam-guidance)
- [HR Consultant](https://servicehub.tquk.org/knowledge/hr-consultant?hsLang=en#main-content)

    - [Consultative Project](https://servicehub.tquk.org/knowledge/hr-consultant?hsLang=en#consultative-project)
- [HR Support](https://servicehub.tquk.org/knowledge/hr-support?hsLang=en#main-content)

    - [Consultative Project](https://servicehub.tquk.org/knowledge/hr-support?hsLang=en#consultative-project)
- [Early Years Lead Practitioner](https://servicehub.tquk.org/knowledge/early-years-lead-practitioner?hsLang=en#main-content)

    - [Case Study](https://servicehub.tquk.org/knowledge/early-years-lead-practitioner?hsLang=en#case-study)
- [Functional Skills - AQA](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#main-content)

    - [Reasonable adjustments](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#reasonable-adjustments)
    - [Onboarding](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#onboarding)
    - [Fees](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#fees)
    - [Resits](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#resits)
    - [Speaking and listening (SLC)](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#speaking-and-listening-slc)
    - [General](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#general)
    - [Exam](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#exam)
    - [Exams System](https://servicehub.tquk.org/knowledge/functional-skills-aqa?hsLang=en#exams-system)
- [Town Planning Assistant](https://servicehub.tquk.org/knowledge/town-planning-assistant?hsLang=en#main-content)

    - [Knowledge Test](https://servicehub.tquk.org/knowledge/town-planning-assistant?hsLang=en#knowledge-test)
- [Awarding](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#main-content)

    - [Assessors & IQA](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#assessors-iqa)
    - [IQA, EQA & Sampling](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#iqa-eqa-sampling)
    - [Endorsed](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#endorsed)
    - [Direct Claim Status (DCS)](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#direct-claim-status-dcs)
    - [Learner Registration and Management](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#learner-registration-and-management)
    - [Regulated Qualifcations](https://servicehub.tquk.org/knowledge/awarding?hsLang=en#regulated-qualifcations)
- [General](https://servicehub.tquk.org/knowledge/general?hsLang=en#main-content)

    - [Reasonable Adjustments and Special Considerations](https://servicehub.tquk.org/knowledge/general?hsLang=en#reasonable-adjustments-and-special-considerations)
    - [Complaints & Appeals](https://servicehub.tquk.org/knowledge/general?hsLang=en#complaints-appeals)

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